UX Researcher (f/m/d)

Apply Now UX Researcher (f/m/d) Date: 03/05/2025 Company: SAP We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What you`ll do We are looking for a UX Researcher for our multi-disciplinary design team that includes User Experience Designers, User Researchers, and User Assistance Developers. As part of a small product research team, you will: - Conduct user research on SAP Datasphere and related products, working collaboratively with key members of the product team. - Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption. - Craft materials for research activities, such as research plans, moderation guides and workshop templates that align methods and scope with needs and constraints, then run the research sessions. - Synthesize and analyze data and findings, developing actionable insights, outputs and frameworks for both short term and long-term research needs. - Balance research rigor with agility to deliver timely, useful results. - Design compelling and digestible deliverables for product stakeholders, focused on storytelling and highlighting important insights for next steps. - Collaborate with other researchers, designers, product managers and engineers to identify opportunities for innovation and differentiation. - Work with stakeholders to monitor success metrics and help design and product leaders continuously improve the experience. - Analyze and improve our team’s research processes. You’ll work with UX Designers, Technical Writers, Product Managers, and Engineers located in Walldorf and across multiple time zones around the world. What you bring - Bachelor’s degree in human-computer interaction, psychology, social sciences, or a related field (or equivalent practical experience) - 2–5 years of experience conducting UX research in a professional setting - Strong understanding of qualitative and quantitative research methods and when to apply them - Ability to analyze and synthesize data from multiple sources to uncover actionable insights - Excellent written and verbal communication skills in English, with the ability to present findings to various audiences. German language skills are a plus - A collaborative mindset with the ability to work across disciplines and advocate for user needs - Experience working within agile or fast-paced software development environments is a plus - Domain knowledge related to SAP Datasphere is a plus, e.g. experience with data modeling Please provide a cover letter, CV, and portfolio. Meet your team Our Data and Analytics Design team in Walldorf combines the expertise and passion of designers and technical writers. We collaborate with teams internationally and across product boundaries to provide a desirable, harmonized, and accessible end-to-end user experience for our customers. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: apply.job.26025781@hokifyjob.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in theSAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Requisition ID: 414519  | Work Area: Software-User Experience  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time or Part Time   | Additional Locations: #LI-Hybrid Apply Now At SAP, we know success means different things to different people. Because we firmly believe that your success leads to ours, we instill an open and flexible culture, emb your personal passions, talents, and lifestyle while supporting your ambition throughout your career. We want people who think big and dream big. And most of all, we want people who are passionate about helping businesses – and the world – run better and improve people’s lives. Find us on