Mitarbeiter IT Support 2nd Level Onsite (m/w/d)

MITARBEITER IT SUPPORT 2ND LEVEL ONSITE (M/W/D)

Are you passionate about IT and eager to make a real difference? Join Hemmersbach, one of the fastest-growing companies, and become an Onsite Technician in Frankfurt am Main. As a 2nd Level Support specialist, you'll be the go-to person for all things tech, ensuring our users experience the 'Wow' factor every day!

WHAT YOU'LL DO:

• Be the first point of contact for all technical inquiries and issues, providing top-notch support with a smile.
• Install, maintain, and troubleshoot IT systems, including MS Win 10 and MS Active Directory.
• Take charge of hardware and software installations, network configurations, and actively participate in exciting IT projects like rollouts and migrations.
• Showcase your analytical skills by troubleshooting and documenting system and application errors effectively.

WHAT YOU'LL NEED:

• Completed training as an IT Specialist for System Integration or at least 2 years of experience in IT support.
• Solid software and hardware knowledge in Second Level Support, with a strong background in Microsoft environments.
• Experience working with ticketing systems.
• Excellent communication skills in fluent German (C1) and good English language proficiency for daily use.

WHAT WE OFFER:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Dynamic and international work environment.
• A chance to be part of a leading company in the IT industry.