Design and Research Lead (m/f/d)

THE FUTURE LOOKS LIKE YOU

With over 1,300 stores in 17 European countries and more than 25,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores in Europe and to its online shop. C&A offers quality and long-lasting fashion at affordable prices for the many. We are building on more than 180 years of experience in the fashion industry and continuously modernize the company to become an omnichannel fashion retailer. At C&A we are driven by our values and we believe that affordable and high-quality fashion is not contradictory to caring for people & the planet, we are always forward thinking and acting to develop our business and innovate the industry. This is your chance to join the C&A team as Design & Research Lead!

As the Design and Research Lead, you will play a critical role in shaping the future of our digital experiences. Leading a team of four product designers and two researchers, you will collaborate closely with product managers, engineers, and other stakeholders to create internal tools, enhance our digital platforms, and support the company’s transformation.

YOUR RESPONSIBILITIES

•    Lead and mentor a team of product designers and researchers, fostering a culture of innovation, collaboration, and continuous improvement.

•    Partner with product management, engineering, and marketing to align design and research efforts with business objectives and customer needs.

•    Lead and guide all efforts in design and research areas and align with product strategy and company strategy

•    Champion data-driven decision-making by leveraging user research insights and usability testing to inform product development.

•    Advocate for best practices in design thinking, accessibility, and user experience within the organization.

•    Facilitate workshops and ideation sessions to drive creativity, problem-solving, and alignment across teams.

•    Define and track key performance indicators (KPIs) to measure the effectiveness and impact of design and research initiatives.

•    Stay up-to-date with industry trends and best practices in design and research.

WHAT YOU BRING

• Proven leadership experience in design and research, preferably in the digital or e-commerce space.
• Strong background in UX/UI design and user research methodologies with a portfolio showcasing impactful work.
• Ability to balance creativity with business objectives, ensuring that design and research drive both user satisfaction and commercial success.
• Deep understanding of user-centered design principles, accessibility standards, and responsive design.
• Strong analytical skills with the ability to interpret user data, conduct usability testing, and derive actionable insights.
• Excellent communication and stakeholder management skills, with the ability to articulate design decisions and research findings to diverse audiences.
• Familiarity with design and prototyping tools such as Figma, Sketch, or Adobe Creative Suite.

WHAT WE OFFER

This is an opportunity for you to join us on a truly exciting transformation journey, where you’ll be able to leave footprints that last and contribute significantly to our vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognisable retail brands, you will also enjoy:

● Countless learning and development opportunities via our C&A academy

● Access to Partner Discount Scheme

● An employee discount of 20% in C&A stores

● 30 days' vacation plus additional 3 days off

● Corporate pension scheme

● Mental health and wellness program

● An exciting job in an international and inspirational working environment

● A positive working atmosphere and a talented team with an open feedback culture.