Part-Time Sales & Operations Assistant (m/f/d) 2-3 hours daily, weekdays

Part-Time Sales & Operations Assistant (m/f/d) 2-3 hours daily, weekdays Location: Berlin, with flexibility for remote work Working Hours: Flexible, between 9:00 and 13:00 About Us: We are a small, innovative company in Berlin specializing in a cutting-edge hardware product in the networking segment. Our primary market is international, with customers across multiple continents. As a dynamic startup, we offer an exciting environment to learn about online-shop systems, international trade, and business operations. What You’ll Do: As an Operations Assistant, you’ll play a key role in ensuring the smooth running of our online shop and supporting various administrative and operational tasks. Your responsibilities include: * Managing and verifying orders in our online-shop system (with international customers). * Sending orders for fulfillment and monitoring order/shipment statuses. * Handling customer service emails: resolving order, payment, and shipment issues, and escalating technical problems. * Preparing accounting documentation for our finance team. * Providing direct assistance to the CEO with ad hoc tasks. What We’re Looking For: We’re seeking a highly reliable and detail-oriented individual with excellent communication skills. The ideal candidate will have: * Training in office administration or sales (e.g. Bürokaufmann/-frau, Kaufmann/-frau für Büromanagement) or equivalent experience is strongly preferred. * Strong proficiency in English (German is a plus but not required). * Precision and reliability in completing tasks. * The ability to manage daily responsibilities independently. What We Offer: * Flexibility: Work can be done any time between 9:00 and 13:00. * Hybrid Work Model: 1-2 days in our Berlin office; the rest remote. * Compensation: Competitive pay based on your skills and experience. * Growth Opportunities: Gain insights into startup operations, international trade, and the workings of an online-shop system. Ready to Join Us? If you’re excited about this role, we’d love to hear from you! Send your application including your desired salary to apply.job.25372174@hokifyjob.com and let us know why you’re the perfect fit. Poket Hardware GmbH Legiendamm 10 10179 Berlin, Germany