2nd Level IT Support Mitarbeiter (m/w/d)

2ND LEVEL IT SUPPORT MITARBEITER (M/W/D)

Are you passionate about IT and eager to make a real difference? Join Hemmersbach, one of the fastest-growing IT service providers worldwide! We're seeking a dedicated 2nd Level IT Support Technician to wow our users in Neuhausen auf den Fildern.

WHAT TO EXPECT:

• Be the go-to person for all technical inquiries and issues, providing top-notch support.
• Install, maintain, and troubleshoot IT systems, including MS Win 10 and MS Active Directory.
• Take charge of hardware/software installation, network configuration, and actively participate in IT projects (rollouts, migrations, hands & eyes support).
• Analyze, document, and resolve system and application errors effectively.

WHAT YOU BRING:

• Proven experience in 2nd Level IT Support.
• Ideally, knowledge of Apple Devices (iOS).
• Strong software and hardware troubleshooting skills.
• Experience in a Microsoft environment.
• Excellent communication skills in fluent German and good English for daily use.

WHAT WE OFFER:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Dynamic and international work environment.
• A chance to work with cutting-edge technology.
• A supportive and collaborative team atmosphere.