Senior Service Designer (m/f/d)

What you will doJoin us in helping companies of different sizes and industries take their own climate action today. We are dedicated to working as a team towards our common goal: making net zero a reality. Become part of our Digital team in Berlin or Munich, where we work in cross-functional and autonomous teams that co-create products and take ownership from idea to impact. You support • The development of comprehensive service strategies within cross-functional teams • The leadership of user research and service analysis initiatives that inform climate protection solutions • The evolution of service design culture and best practices across the organization • The implementation of service quality metrics and climate impact measurements • The mentoring and development of our product design team members You coordinate... • Strategic collaboration across departments and stakeholders • Integration of business strategy with service design initiatives • Development of innovative service design methodologies • Implementation of the 80/20 model balancing strategic and operational work • Knowledge sharing and best practices within the team Furthermore, you will also... • Create data-driven, user-centered solutions for climate protection • Drive service innovation through collaborative approaches • Establish and evolve service design processes and frameworks • Facilitate organizational change through service design • Lead complex service transformation projects Who you areYou are familiar with... • Service design methodologies and frameworks at an expert level • Leading complex service transformations in large organizations • Managing stakeholder relationships and driving organizational change • Climate protection challenges and sustainability initiatives • User research and service analytics You are... • Passionate about climate protection and sustainability • A strategic thinker with excellent vision-setting abilities • A natural mentor with strong leadership qualities • An innovative problem-solver with business acumen • Diplomatic and persuasive in your communication BenefitsJoin our dynamic and international team where you can be who you are. We work together in an open and uncomplicated way and also enjoy socialising outside of work. In addition to a job with meaning, we also offer you the following benefits: • Our bright, modern offices are centrally located and easily accessible by all modes of transport • We love environmentally friendly alternatives for travelling to the office! To support this, you can opt for a JobRad • Sport clears your head and makes us feel good! We support you with a subsidy for various sports programmes • We offer 30 days holiday, because we believe that time off is important • We enable you to work flexibly and in a hybrid way so that you can achieve an even better work-life balance • Regular check-ins and development meetings are part of our feedback culture • You have the opportunity to take out a company pension scheme with an employer subsidy • It goes without saying that we provide free tea, coffee and fruit to ensure your well-being at work How to applySimply click the application button to apply to this position. Make sure that you include the following documents in English: • your latest CV • a cover letter • your portfolio Have any questions? Feel free to contact Conny Nauman n apply.job.25054456@hokifyjob.com from the Design team. Creating an inclusive environment is important to us. We provide equal opportunities to all qualified applicants without regard to any aspect which makes them unique. If you need any reasonable adjustments to make the application process accessible for you, we’ll do our best to accommodate you. Find out more about working at ClimatePartner and see all our current job openings at climatepartner.com/careers. We look forward to your application! About usClimatePartner supports companies in climate action: With our solution combining software and consulting, we support our clients in making a contribution to climate action and anchoring it in their strategy. Companies calculate carbon footprints for them or their products, set reduction targets, implement reductions, finance climate projects and are supported by ClimatePartner through to the communication of their climate action commitment. These five steps can be transparently tracked with the label ClimatePartner certified and the corresponding climate-ID page. Where these requirements cannot yet be met, we provide the opportunity to contribute to financing climate projects. This commitment can be demonstrated via the Financial climate contribution label as well as ClimatePartner’s established ID tracking. As we want to take climate action to a new level, we develop high-quality, certified climate projects with our ClimatePartner Impact business division. In addition to the positive effects on the climate, these and the other projects from the ClimatePartner portfolio provide additional benefits for the local communities, guided by the UN’s Sustainable Development Goals. ClimatePartner was founded in Munich in 2006. Our more than 500 employees in Barcelona, Berlin, Boston, Essen, Frankfurt, London, Milan, Munich (HQ), Paris, Stockholm, The Hague, Vienna, and Zurich support more than 6,000 companies from over 60 countries.