Junior Study Manager (m/f/d), Next Generation Sequencing, Europe

At Azenta Life Sciences, a global leader in the life sciences arena headquartered in Burlington, MA, and operating offices worldwide, the trajectory of our future is shaped by fresh ideas, cutting-edge technologies, and innovative perspectives. Every day our employees support us fulfilling our mission to bring breakthroughs to the market faster. Our organizational culture, firmly grounded in our core values, places the utmost importance on putting people first. Open communication is not just encouraged but embedded in our DNA, fostering an environment where ideas freely flow, and collaboration thrives. Authenticity is not just a principle but a guiding light, encouraging our diverse workforce to bring their true selves to work. This culture empowers our employees to champion innovation and question conventional norms through creative thinking and collaborative work dynamics. Diversity is not just a concept but a cornerstone of our ethos, recognizing that a variety of backgrounds, perspectives, and experiences enhances our collective creativity and success. Leveraging our unmatched expertise, we offer comprehensive services spanning lab analysis, sample management and storage, informatics software, and consumables. Notably, our extensive installed base oversees the management of over 1 billion samples on a global scale. GENEWIZ, an Azenta Life Sciences company, is a leader in providing superior data quality with unparalleled technical support to enable researchers around the world to advance their scientific discoveries faster than ever before. Our clients, ranging from leading pharmaceutical, biotech and academic institutions, as well as innovative start-ups, rely on our proprietary technologies to deliver consistent, reliable, and high-quality data, even for the most challenging projects. As a full-service provider, we offer Sanger DNA sequencing, gene synthesis, molecular biology, high-throughput/next-generation sequencing, bioinformatics, and GLP-compliant services. **Our Study Management team is looking for a new talent, starting at the earliest possible time as Junior Study Manager (m/f/d), Next Generation Sequencing, Europe.** **Leipzig (Wiederitzsch)** **Temporary role (maternity leave replacement): approx. 12 months** **How You’ll Make an Impact** Our multi-cultural Team supports customers throughout Europe. Our Team accompanies researchers at each step of their Multiomics research with focus on Next Generation Sequencing (NGS), from planning, through the submission, project processing, data delivery, and post-delivery support. This is a Junior Study Management role that works closely with Customers, Team Leads, Technical Application Scientists, Sales, Process Development, Operations, Bioinformatics and Logistics. The goals are to effectively support and provide Multiomics solutions from Azenta/GENEWIZ NGS portfolio to customer’s biological questions, and to manage customer’s confirmed projects. This is a great opportunity to grow and expand your Multiomics/NGS knowledge and skills. This position is located in our Leipzig office (Germany). **What You’ll Do** - Responds to customer product inquiries via telephone or in written internet-based email or chat sessions. - Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters. - Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action. - Documents customer information and recurring technical issues to support product quality programs and product development. - Provide Multiomics consultation, with focus on various NGS solutions, for EMEA customers via emails, teleconferences, site visits. - Partnering with the business unit in understanding the market dynamic, defining winning tactics and strategically handling specific key accounts. - Supporting the end to end management of Multiomics projects, from receiving to post-delivery, including communication with internal and external stakeholders as well as troubleshooting. - Strong interaction within the EMEA Study Management team as well as relevant stakeholders, not limited to Account Management, Process Development, Operational teams, Bioinformatics and Logistics. - Work under certified and/or accredited conditions. **What You’ll Bring** - Bachelor`s or Master's degree in Biology, Life Sciences, etc. - Strong background in molecular biology, genetics, genomics and preferably Next Generation Sequencing. - Customer-oriented mindset and experience in communicating with customers are preferred. - First work experience in a project manager role preferred. Organized and result driven style of work with a strong sense of prioritization. - Ability to strategically work and perform in a fast-paced, customer-oriented environment. - Strong attention to detail, ability to communicate complex information efficiently, accurately, and succinctly.  - Self-starter with ability to work independently and as a collaborative member of a team. - Working knowledge of Microsoft Word, PowerPoint, Excel. - Strong communication skills (written and oral) in English are mandatory. Good experience in German and/or French language will be an asset. **Our Offer** - Become part of a company that makes a positive contribution to launching groundbreaking scientific developments and therapies.   - Contribute to innovative cell therapies and be a part of revolutionary cancer therapies.   - Flexible working hours are a matter of course for us.   - Take advantage of the operational opportunities in a growing, modern, and innovative company within the health care/life science industry.   - Experience an intensive exchange of experiences and close cooperation in a worldwide network with our customers, friends, and partners.   - We offer participation in national and international company events.   - After your initial training, you will receive regular training and further education opportunities that are tailored to your needs.   - A workplace that promotes your maximum.   - You will participate in capital-forming benefits, numerous corporate benefits.   - Positive corporate culture and practiced teamwork across all locations.   - Individual development opportunities of your international competencies and language skills.   - In order to guarantee our employees a good work-life balance, we offer 30 days' vacation.   - We have a partnership with pme Familienservice to support our employees in all life situations.   - Our other benefits include   - Stock Option program.  - Life insurance.   - International travel insurance for business trips.  - Company pension scheme.   - Profit sharing.   - 5 days special leave for sick children.   - LinkedIn Learning cooperation. - Corporate Benefits Program (online shopping platform).  **Contact** GENEWIZ Germany GmbH Part of Azenta Life Sciences Bahnhofstraße 86 04158 Leipzig Email: apply.job.25048404@hokifyjob.comapply.job.25048404@hokifyjob.com Please apply with your complete application documents (cover letter, detailed CV, references) in English. **About us** Azenta Life Sciences is a global life sciences leader headquartered in Burlington, MA, with offices and operation sites around the world. We are the market leader in automated biospecimen management solutions and genomic services in areas such as drug development, clinical and novel cell therapies for the world's leading pharmaceutical, biotech, academic and healthcare institutions.   Our laboratory analysis, sample management and storage, informatics software and consumables services offer unparalleled capabilities and have the largest installed base managing over one billion samples worldwide. For more information: [https://careers.azenta.com/](https://careers.azenta.com/)