Mitarbeiter IT Support 2nd Level Onsite (m/w/d)

MITARBEITER IT SUPPORT 2ND LEVEL ONSITE (M/W/D)

Become a part of Hemmersbach, one of the fastest growing companies, and provide IT services in extraordinary locations. As an Onsite Technician (m/w/d) you will be responsible for creating wow-effects for our users at the Finkenwerder location. As part of the 2nd level support you will process tickets and inspire with your service-oriented way of working:

YOUR RESPONSIBILITIES:

• You are the contact person for all technical inquiries and problems and ensure smiling faces through your creative problem solving.
• You are responsible for the implementation and maintenance of IT systems (MS Win 10, MS Active Directory, ...).
• You take over the installation of hardware/software as well as the configuration of networks and actively participate in IT projects (rollouts, migrations, hands & eyes support).
• You analyze and document occurring system and application errors.

YOUR PROFILE:

• Ideally, you have completed an apprenticeship as an IT specialist (m/f/d) for system integration or have 2 years of experience in IT support.
• Experience in working with the Microsoft environment.
• Experience in dealing with ticket systems.
• Strong communication skills with fluent German (C1) and good English skills, which you enjoy using on a daily basis.

WHAT WE OFFER:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and international environment.
• Exciting and challenging projects.
• Professional development and training opportunities.