Mitarbeiter IT Support 2nd Level Onsite (m/w/d)

MITARBEITER IT SUPPORT 2ND LEVEL ONSITE (M/W/D)

Are you passionate about IT and eager to make a real difference? Join Hemmersbach, one of the fastest-growing companies, and provide top-notch IT support in unique locations! As an Onsite Technician, you'll be the go-to person for all things tech at our Donauwörth site. Get ready to wow users with your skills and can-do attitude!

WHAT YOU'LL DO:

• Be the first point of contact for all technical inquiries and issues, providing exceptional service and creative solutions.
• Take ownership of IT systems, including installation, maintenance, and troubleshooting (MS Win 10, MS Active Directory, etc.).
• Handle hardware/software installations, network configurations, and actively participate in IT projects (rollouts, migrations, hands & eyes support).
• Analyze, document, and resolve system and application errors effectively.

WHAT YOU'LL NEED:

• Completed training as an IT Specialist for System Integration or at least 2 years of experience in IT support.
• Strong experience with the Microsoft environment.
• Experience working with ticketing systems.
• Familiarity with Google Environment (Docs/Sheets).
• Valid driver's license (Class B).
• Excellent communication skills in fluent German (C1) and good English language proficiency for daily use.

WHAT WE OFFER:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and international environment.
• Exciting challenges and opportunities for professional growth.
• A supportive and collaborative team culture.