Customer Service Representative with Dutch - Backoffice (m/w/d)

You want to spend your working day in the future doing exciting back-office work ? Then we are looking for you as a DUTCH-speaking **Customer Service Representative (m/f/d)** for Foundever! Provide excellent customer service to customers. **Your benefits:** - **Permanent position** with **27 - 30 holiday days** (depending on length of service) + **special leave** for private occasions  - **Employee benefits with added value:** Employee discounts on Stokke products, exclusive purchase discounts with many other partners, bike leasing, maximum capital-forming benefits (€40/month), company pension scheme, subsidy for job ticket, tax-free voucher card with regular top-ups for attendance + company anniversaries, and much more  - Get to know your team better at our **summer parties!**  - **Many internal career opportunities:** 84% of our promotion jobs and 93% of our management positions are filled internally  - We have great people working for our good: **MaxPerts, Works Council + Representative Council for Severely Disabled Employees + Diversity Team**   - **Health & Mental Health:** With numerous health initiatives, we ensure that you stay fit and can relax with us (global wellness programme, own fitness app, discounts at Wellhub, etc.)  - With a **digital, paid training** and the necessary hardware you are ready for your work with us in the best possible way  - **Sustainability:** We protect our environment with efficient planning and productive processes (waste management, water management, conversion to renewable energies, participation in the Science Based Target Initiative)   - **International career opportunities** through numerous German-speaking projects around the globe (Bulgaria, Greece, Morocco, Portugal, Spain, Turkey, Cyprus, etc.)   - Optional **German language classes**    ## **Your new tasks:** - Answering chat and email inquiries from our Dutch-speaking customer base - no telephony!  - Expert advice on highchairs, pushchairs and the rest of the Stokke range - no sales!  - Answering shipping and invoicing questions  - Updating articles in our customer database  **Your qualifications:** - Fluency in **Dutch** (C2 level)  - English at least B2   - Interest in Stokke products and possibly already some experience with them  - Customer- and service-orientated way of working  - Work permit for Germany  ## Sounds like the right job? **Take your chance and apply now!** **This is what you can expect from us after you have applied:** 1. our super-friendly recruiting team will contact you by phone to introduce themselves to you and clarify all further details.     2. after a successful recruitment test, a video interview will take place with your recruiter and a project manager (Team Manager or Operations Manager).     3. if all these steps are positive, we will welcome you with a permanent position! [https://vimeo.com/802670022/a7659113f4](https://javascript:void(0);)        **Do you have any further questions?** You can reach us by e-mail: apply.job.24786094@hokifyjob.com **About Foundever™** Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. There are many special moments in life. We also have them in our everyday work, because together we make a big difference!  Create your best moments - with Foundever™! [https://vimeo.com/869123333/8b58d2ed9e](https://javascript:void(0);) We have a wide variety of people working for us - career changers, students, mothers, fathers, people of different ages, degrees of disability, countries and religions as well as non-binary people.**All people are welcome at Foundever™!** Where are you staying? **Job-ID:** 392523