IT Support and IT Administration

At ModuleWorks we develop software components for the CAD/CAM industry, which are used to control and simulate CNC machines and robots. With over 200 employees and more than 70% of the world market share we are the leading company in this field. We are proud to have won the „Great Place to Work“ award every year since 2014 as one of the best employers in Germany.

Your Profile

• Completed studies in Information Technology, training as an IT specialist or a comparable qualification
• Fluent German and good English skills (B2)
• You can communicate easily and effectively with colleagues who have no technical background and you are a competent mediator between the technical and non-technical worlds
• Highly self-motivated with strong analytic thinking skills and willingness to work independently
• Excellent professional knowledge of 1st and 2nd level support and infrastructure administration
• Fundamental knowledge of networks
• Basic knowledge of command line Linux
• Experience with the following technologies is an advantage: Windows operating systems, Ansible, Docker, Jira, Confluence, Microsoft 365
• 30h/week (part-time) or 40h/week (full-time)

Your Role

• Work together as part of an agile IT team to maintain and improve the IT landscape
• 1st and 2nd level support for colleagues
• Provision of hardware and software for colleagues and offer corresponding advice
• Administration and provision of infrastructure, networks and services (Linux based servers, Gitlab, Microsoft 365, Confluence, Jira, Docker, Zabbix)
• Participation in, and management of, IT projects
• Automation and clustering of infrastructure and services (Ansible, Docker, CMDB)
• Improve and develop company-wide IT processes and documentation as part of the IT team

What you can expect from us:

• An innovative and dynamic team where cooperation is key
• A family-friendly working environment
• Personal and professional development through workshops and seminars
• Free sports and language courses as well as free meals in the company canteen
• An internationally oriented company with employees from 17 nations

Team Leader - Dominique Burow

My name is Dominique Burow and I joined ModuleWorks in 2019. Since 2021, I am functioning as the team leader of the IT team. With my dynamic and diverse colleagues, it is an absolute pleasure to maintain and expand the IT infrastructure of ModuleWorks, to provide dedicated IT Support for our colleagues, work on improved IT security measures and to take part in exciting new IT projects! We take pride in keeping our colleagues in all ModuleWorks productive and value our successes and cohesion as a team.

At ModuleWorks you will find a friendly working atmosphere in an international and motivated team. We do not believe in strict structures and rigid ways of thinking, but instead offer diverse tasks and encourage flexible development that goes beyond flexible working hours.

Curious? Then get to know us! We look forward to receiving your application.

Only complete applications will be included in the application process.

ModuleWorks GmbH

Sarah El Sayed

Henricistrasse 50

52072 Aachen

[+49 241 990004 642](https://tel:0049241990004642)

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