(Senior) Account Manager - DACH/Europe

At OpenProject, we build user-centric open source project management software that helps teams plan, collaborate, and deliver work more effectively. We believe great software — and great organisations — empower people to organise work in a way that supports autonomy, accountability, and collaboration across boundaries.

As our (Senior) Account Manager DACH/Europe, you'll play a key role in turning that vision into reality — building trusted relationships with new and existing customers, guiding them from first engagement through successful adoption, and helping organisations discover OpenProject as a sustainable open source alternative.

TASKS

• Build and maintain strong, long-lasting relationships with prospects and clients, with a focus on German-speaking customers, by identifying and tailoring solutions to their individual needs
• Conduct demo sessions (in person and remote) based on customer requirements
• Negotiate tender and contract terms to meet both client and company needs
• Lead Proof of Concepts at large organisations, managing stakeholders and providing training and consulting support
• Represent OpenProject at conferences, delivering talks, participating in podcasts and interviews, and connecting with clients and partners
• Collaborate with our partner network to deliver the best solutions for new customers
• Work cross-functionally with Sales, Customer Support, Product, Engineering, and Marketing to ensure coordinated execution
• Communicate clearly and proactively in a remote-first environment, adapting your message to different audiences

REQUIREMENTS

• Native-level German and fluent English (our business language); French or Spanish is a plus
• Proven experience in sales or customer success with a track record of meaningful outcomes
• Strong communication and active listening skills — able to present and influence credibly at all levels, including C-suite
• Solid technical and product understanding and genuine curiosity about how things work
• Ability to collaborate confidently with specialists and stakeholders across disciplines
• Experience working in a remote-first environment with a high degree of autonomy
• Passion for Open Source
• Familiarity with OpenProject or Jira is a plus, but not required

BENEFITS

• The best of both worlds: the energy and learning opportunities of a start-up, combined with the stability of a well-established company and a dedicated team
• Contribute to a high-visibility open source project built on strong values of transparency and collaboration
• A culture of continuous learning, open feedback, and shared ownership
• Annual Passion Time off-site: cross-functional teams work on self-chosen initiatives with real business impact
• Employee benefits including job bike and paid childcare
• Exposure to a diverse and inspiring user base — NGOs, open source initiatives, public institutions, and global enterprises