Talent & Operations Manager | T-1 VC backed Mobility Start-up

You'll work directly with our Head of People as the second person in a small, high-trust People & Talent function in our T-1 VC backed Mobility Start-up. Currently 75+ people across 3 sites and 12+ stores, hiring toward ~95 by year-end and heading into our next stage.

This is a build role, not a maintenance one: You'll own projects end-to-end, work with real data, and operate at the intersection of operations, strategy and execution.

TASKS

• Kill manual work. Find the processes that shouldn't exist and remove them — Notion hygiene, HRIS setup, workflow automation. You treat "we've always done it manually" as a bug.
• Recruiting, with full ownership of your own roles. A reliable bridge between candidates and hiring managers. You run a defined set of positions yourself; the senior and hardest-to-fill searches stay with the Head of People, so you're set up to win, not to drown.
• Onboarding & offboarding, end to end. From signed contract to a productive first week, and to clean, correct exits. Built to scale, not just to work once.
• Compliance and operations, airtight. Employment contracts, certificates, references, compliance documentation across all sites — accurate and on time, every time.
• Employee benefits, evidence-based. Research, benchmark, and implement benefits from data, not gut feel.
• Employer brand & job-ad content. Help craft how our roles and culture show up to candidates — sharp job ads, careers content, a hiring experience people talk about. (If you also bring paid-channel skills, great, but it's not what this role is judged on.)
• Your own judgment. If you spot something missing or broken, you say so — and then you fix it.

REQUIREMENTS

• Some experience in start-up ecosystem and/or people systems is a definitive plus. Internships count.
• Structured and precise: nothing falls through the cracks, nothing gets left half-finished
• Fluent German (C2) is a hard requirement. Professional-level English
• You think in systems: if you do something twice, by the third time you're already building the process
• Works independently and closes the loop without being chased
• Discreet – you'll handle sensitive information and take that seriously
• Comfortable with ambiguity and able to prioritise when everything feels urgent

BENEFITS

Our Offer: Small HQ team, high intensity, and big outcomes. You’ll move fast and work directly with leadership who trust you to deliver.

• Huge End-to-End Ownership: Make a real impact from day one across functions. Shape a fast-scaling platform at its inception.
• Accelerated Career Growth: Gain first‑hand exposure in a scaling a high-growth, ops-heavy start-up - a solid launchpad for future leadership or founding roles. Experience a small core team with flat hierarchies and direct decision paths.
• Prime Location: Work from our central Berlin Mitte office (Rosenthaler Platz).
• Top‑Notch Product: Our product delivers - with NPS scores >90 (B2B and B2C) and Google ratings consistently between 4.8 and 5.0 stars.
• Wellpass, Laptop, VSOP: Gym Membership, work laptop and possible VSOP package.
• Mentorship from experienced scale-up professionals: Work directly and get mentorship from an experienced Entreprenur in Residence who acted as right hand to Founders in multiple early stages and scale-ups including Getir.