Senior Quality & Process Manager (m/f/x)

JOB DESCRIPTION

To maintain high quality standards in our customer projects, you will contribute with your expertise as a Senior Quality & Process Manager. You will also accompany our interdisciplinary project teams, implement suitable test approaches and conduct tests yourself.

WHAT YOU WILL DO:

• You ensure and maintain the high quality of our web solutions and applications.
• You are committed to quality and testing in our interdisciplinary project teams and work closely with our clients.
• You will also be responsible for the test execution within the project, reporting the test results and monitoring the progress.
• You will create automated scripts for end-to-end tests with Playwright.

REQUIREMENTS

What we expect:

• Senior-level experience in Quality Assurance across multiple software projects, with 7+ years of hands-on experience as a QA Engineer.
• Strong experience with test case and test plans creation, test case execution, test management, and QA documentation.
• Awareness of the full testing and application deployment lifecycle, including manual testing, automated checks, smoke tests, regression testing, and release management.
• Strong background in user acceptance testing, reviews, and overall quality validation. Ability to act as a quality owner across projects.
• Hands-on experience in test automation using some of the following frameworks/tools: Playwright, Cypress, Puppeteer, Robot Framework, or similar.
• Practical experience with accessibility (A11y) testing, cross-browser, and cross-device testing.
• Strong communication skills and experience working directly with clients, client partners, and internal stakeholders.
• Familiarity with leading Quality standards, knowledge-sharing activities, or similar initiatives.
• Strong mentoring and coaching skills, with experience supporting the growth of junior and mid-level QA professionals.
• Experience guiding project teams on integrating quality processes, providing strategic QA guidance across multiple projects, and identifying opportunities to grow QA scope and budget within account teams.
• Experience participating in project pitches and contributing QA input.
• Business acumen to grow QA offerings and expand QA engagement within client accounts.
• You are fluent in German and English.
• You live in Portugal or Germany.

Contact

Jessica Greth