Field Service Engineer (m/w/x)

Field Service Engineer (m/w/x) Field Service Engineer am Standort Bergkirchen bei München oder Lübeck (m/w/x)

• Bergkirchen bei München, Lübeck
• Vollzeit

Einleitung

Optische und optoelektronische Produkte sind unsere Leidenschaft. In der Photonik Branche sind wir die Experten. Das wissen zahlreiche namhafte Forschungs- und Entwicklungseinrichtungen sowie Industriekunden zu schätzen und setzen unsere Produkte weltweit in ihren Laboren ein. Am Standort Bergkirchen bei München entwickeln und fertigen wir Komponenten, Module sowie Geräte zur Erzeugung, Transport und Messung von Licht. Dabei gewährleistet unser technischer Vertrieb eine kompetente Beratung und Betreuung unserer Kunden. Das Lager an unserem Standort ist verantwortlich für den Versand aller Thorlabs Produkte innerhalb Europas. Unser Unternehmen wächst stetig weiter – wachsen Sie mit uns!

Field Service Engineer am Standort Bergkirchen bei München oder Lübeck (m/w/x) Ihre Aufgaben

• Install new Imaging systems
• Perform warranty related service at customer sites
• Improve internal and external service reporting
• Execute Preventive Maintenance program for existing customers
• Promote service contracts for customers
• Document field service activities
• Improve customer response time
• Assist system installation and evaluation for tradeshows

Ihr Profil

• Minimum 5 years hands-on experience aligning, maintaining and servicing optical equipment including lasers and microscopes preferred
• Prior field service and customer relationship experience in life Science/photonics industry
• Degree in Engineering/ Photonics related Technology, EE, Biomedical Science, Physics or equivalent.
• Strong communication and facilitation skills.
• Understanding of customer/marketplace (Life Science) and drivers that influence customer behavior
• Strong problem solving/analysis skills related to field service
• Must be willing to travel 75% of the time

Wir bieten

• Varied and challenging tasks
• Freedom to implement your own ideas
• Continuous further training opportunities
• Flexible working hours
• Free drinks - Annual employee events
• Wide range of health and sports activities
• Offer of company pension scheme
• Charging station for e-bikes and e-cars (free of charge)
• Leasing offer for e-bikes, e-scooters and job bikes

Weitere Informationen

At THORLABS, we don't just accept difference - we support it, we celebrate it, and we embrace it for the benefit of our staff, our community and our products. We are proud to be an equal opportunity workplace, and we are committed to creating an inclusive environment for all. We embrace diversity, actively promote inclusion and welcome applications from everyone. This is also reflected in our values, which we actively live by.

If you have any questions about the application process or our vacancies, please contact our colleague Patrick Roser (Human Resources) by email: apply.job.21848854@hokifyjob.com

Kontakt

Patrick Roser

apply.job.21848854@hokifyjob.com

Standort

Bergkirchen

Thorlabs GmbH

Münchner Weg 1

85232 Bergkirchen bei München

www.thorlabs.com